Frequently Asked Questions

Bar coding doesn't work.

After inventory items are entered, bar codes must be assigned to those items. ON the Main Menu, select Inventory then 'Assign Bar Codes' after entering new inventory items, or, in the Inventory Work Area, click on the Assign-Bar-Codes button:

Also, BCSS must know which printer will print labels. In Program Setup, under Printers, to the right of Print Documents (which includes sheets of labels), select your Document Printer (typically a standard laser/ink/bubblejet printer) and click Save/Exit. Test the printer with another program to make sure the printer is working, then attempt to print labels in BCSS on plain white paper first.

Finally, sheet labels may be printed with or without bar codes. (In Program Setup, Printers, uncheck 'Check this box to include bar codes on appropriate price tag widths').

Bar codes are duplicated.
Scanning brings up wrong item.

Click 'Remove Duplicate Bar Codes' under Inventory (Main Menu). A window will open with a list of items that assign new bar codes. Labels for the newly-assigned codes will be auto-printed when the window is closed.

Bar codes print in mirror image.

This is usually caused by having too many printer drivers installed. Go to Control Panel, Printers and remove any drivers for printers that are not being used. It is best to have only one document printer and one receipt printer.

Intuit's driver for QuickBooks has been known to cause problems.

Print another document to assure that the printer is working properly.

Can BCSS recognize existing bar codes from a previous business?

Yes. Enter the existing bar code number while entering inventory.

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