Cash Drawers Previous   Top   Next   

(This feature is available in BCSS Deluxe, Diamond and Virtual.)

A Cash Register is different from a Cash Drawer.

A Cash Register records sales, prints receipts and provides a printout at the end of the day for balancing the cash drawer. All cash registers have a cash drawer.

A Cash Drawer is a place to put money. A cash drawer can be used without a cash register. You can use a computer, BCSS, a cash drawer and a receipt printer to emulate the functions of a cash register.

Cash Drawers and Receipt Printers

A Receipt Printer prints a 3"-wide receipt showing the details of the sale.

 

The information entered in BCSS (Program Setup, General tab) will appear on the sales receipt.

The email-address and website fields can be blank or they can contain any information, like 'All Sales Final', 'Thank you for shopping with us', etc.

Go to Control Panel, Printers. Right click on 'VENDOR THERMAL PRINTER' and select Properties for settings like printing multiple copies of the receipt and making the print lighter/darker, etc. (See the printer manual.)

BCSS has been configured for the POS-X EVO Receipt Printer and the XCHD Cash Drawer, as well as Epson's TM-U220 Receipt Printer and Logic Controls' CR3000E Cash Drawer. (Other drawers and printers may work with BCSS. The easiest way to find out if other hardware is compatible is to choose the printer in BCSS Program Setup (Printers) and attempt to print a sales receipt.)

The receipt printer attaches to the PC and the cash drawer attaches to the printer. (The POS-X Drawer can connect directly to the PC with a special cable.) When the receipt is printed, the cash drawer is auto-opened. The drawer may also be opened by pressing F12.

The drawer key lock has 3 positions. For normal operation the key lock must be in the middle position.

 

POS-X XCHD Heavy-Duty Cash Drawer (Connection Guide | USB Driver)

If the Cash Drawer is attached to the receipt printer, it conveniently opens when a sales receipt is printed if the locking key is in the middle position. The drawer can attach directly to the PC (with a special cable). Either way the drawer can be opened when the F12 key is pressed. It has a locking drawer for storing money securely. Having a cash drawer makes a better impression on customers. (more online)

Troubleshooting the Cash Drawer

Cash Drawer Won't Open When Receipt Prints

Is the cash drawer connected to the receipt printer (or to the PC with a special cable) and turned on?

Place the key position on the drawer in the middle position.

Press F12 in BCSS to see that the drawer will open without printing a receipt. (Function keys don't work properly with Acer computers.)

Check Receipt Printer Settings for Cash-Drawer Options:

  1. Go to Control Panel > Printers and right click on the printer.
  2. Select Properties.
  3. Click on Printer Commands.
  4. Set all Cash-Drawer options to Open.
  5. Click OK.
  6. Click on the General tab and press Print Test Page.

If the drawer still won't open when a receipt is printed, POS-X support may be reached at http://www.pos-x.com/request.aspx and 360-738-8433.

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