Eliminating Extra Receipt Printer Paper Feeds

(Scroll down for Epson Instructions.)

The POS-X EVO Receipt Printer (and previous models)

1. Go to the Control Panel.
2. Click on Devices and Printers (XP: Printers).
3. RIGHT click on Vendor Thermal Printer.

   

4. Select Printer Properties.
5. Click on Printer Commands.

   

6. All options for Cash Drawer should be unchecked.
7. 'Cut the paper' should be 'No Feed'.

8. 

9. Click Apply and OK again to close the screen.
10. Close the Control Panel.
11. Reprint a receipt for an existing sale to see that the extra feeds are gone.

Please call POS-X support (360-738-8433) if the extra feeds persist.

The Epson TM-U220 Receipt Printer (and similar models)

1. Go to the Control Panel.
2. Click on Devices and Printers (XP: Printers).
3. RIGHT click on the Epson listing.

   

4. Select Printer Properties. (It may take several minutes for a response.)
5. Click on Document Settings.

   

6. Click on Paper Conservation and set to 'Top and Bottom'.
7. Click Apply.
8. All four settings for 'Send command' should be 'Do not send'.

   

9. Click on Paper Source.

   

10. Scroll down and click on Custom.

    

11. Click on each button (Document Start, Page Start, Page End and Document End) and remove the check from 'Feed to cut position before cutting'. The 'Cutting Method' should be 'Do not cut'.
12. Click OK, Apply and OK again to close the screen.
13. Close the Control Panel.
14. Reprint a receipt for an existing sale to see that the extra feeds are gone.

Please call Epson support (562-276-1314) if the extra feeds persist.

For free support, send us an email. (Add the domain name mm.st to your email program's Approved Senders List or White List to lessen the chance that spam filters will block our emails to you. (Instructions) For phone support please contact Joy Archer, enJoy Consigning Services, 972-898-7921