How to Account for Lost, Stolen or Broken Items

• Edit the inventory record and set quantity to 0.
• Make a notation in item notes.
• If the consignor needs to be paid, process a sale for the item with a price of 0 then process a settlement.

An Alternative Method

1. Edit the Consignor Record and set the disposition code to Donate.
2. Right click on the consignor's listing and in the drop down box select Donate Items. (The subsequent screen will show a list of ALL items in inventory for that consignor.)
3. Check the appropriate item(s).
4. Click Record/Print/Exit. The program will take the items out of inventory and add a comment in notes.
5. Edit the item record to change the wording of the disposition (like 'broken' or 'stolen'). (To do this, click on the item, click edit item and then click on the NOTES tab to change.)

Email Support (Add the domain name mm.st to your email program's Approved Senders List or White List to lessen the chance that spam filters will block our emails to you. (Instructions) For phone and remote PC help, contact: Joy Archer, enJoy Consigning Services, 972-898-7921 (NY), Email, or Computer Mechanics, 800-448-1436 (MI), email.