Important Note: Transferring BCSS to another computer creates additional work which is not included in 'free support'. (Free support includes email support, online data storage and software updates - bug fixes and minor improvements).

The transfer fee ($29) may be paid online at http://www.bestconsignmentshopsoftware.com/bcss-order.htm. Just enter 29 (without a dollar sign) in the field named 'Enter an Amount' and press the Blue Order Button to continue, then send an email stating that the payment has been made and the reason for the submission (PC transfer).

BCSS Version # and Edition

The software version appear in the upper left corner in BCSS. In this example the version is 5.1.6170:

The BCSS edition is Diamond in this example.

If your version is lower than 5.1.6810 it will be necessary to send your database to tech support for adjustment. Please follow these steps:

1. Backup your data.
2. Press the Send-Data Button (upper right in BCSS) and wait for confirmation that 69 files have uploaded. (Your ISP may block the upload. If that happens see Send Data to Support.)
3. Send an email to zipfiles@mm.st along with your name and BCSS edition (Intro, Deluxe, Diamond or Virtual). Put your shop's name in the subject line after 'PC Transfer'.
4. Include a note that you wish to update and have uploaded your files.

   Please do not add/change data in BCSS until your files are returned to you. (You can look up information, print labels from existing entries, etc. but no new entries should be made and no existing data should be changed.)

5. Go to the download page and save the appropriate installation file to the Desktop.
6. When files have been returned to you, run the installation file to uninstall BCSS.
7. Run the installation file again to reinstall BCSS.
8. Unzip (to the Desktop) the file that was sent to you from tech support.
9. Use the Data-Restore function (under Utilities in BCSS) to restore your data from the unzipped folder (on the Desktop).
10. Restart BCSS.

If there's an issue send an email to zipfiles@mm.st along with your name, shop name, BCSS edition (Intro, Deluxe, Diamond or Virtual) the error message(s) (if any) and the actions that produce the error. Please be specific.

If the version number of your program is 5.1.6810 or higher -

1. Close BCSS.
2. Download and click on the appropriate file here:

   Intro Deluxe Diamond Virtual Used Books

   http://www.resell4.me/intro/bcss.exe http://www.resell4.me/deluxe/bcss.exe http://www.resell4.me/diamond/bcss.exe http://www.resell4.me/virtual/bcss.exe http://www.resell4.me/ubcs/bcss.exe

3. Pay close attention to what your browser does next. Choose 'Save' (not 'Run') and show the browser where to save (place) the file on your computer. In the browser 'Save Window' navigate to Computer then C: then select the BCSS folder and save the file there. Answer 'Yes' to overwrite the existing file.
4. Restart BCSS. The new update will have been applied. If you were experiencing a difficulty prior to the update, check to see that the problem has been resolved.

If there's an issue send an email to zipfiles@mm.st along with your name, shop name, BCSS edition (Intro, Deluxe, Diamond or Virtual) the error message(s) (if any) and the actions that produce the error. Please be specific. Tech support will return your files with corrections. Please do not use BCSS until your files are returned to you.

For free email support, send us an email. (Add the domain name mm.st to your email program's Approved Senders List or White List to lessen the chance that spam filters will block our emails to you. (Instructions) For phone and remote PC help, contact: Joy Archer, enJoy Consigning Services, 972-898-7921 (NY), Email, or Kerri Samples, KLS Pro Setup, 912-245-7831 (GA), Email