Voiding a sale completely deletes a Sale. Reversals for discounts and partial returns can be made using the Credit Memo Function.

Once an Invoice has been saved, only these changes may be made when viewing an existing Sale. To change anything else, the Invoice must be voided and a new one created.

Go to the Sales Work Area:

Select a Sale from the List of Sales.

Select Void from the Sales Menu

Voiding an Invoice returns all items on the Invoice to Inventory.

Voiding after commission payment does not reverse the commission. Those amounts can be deducted from future commissions.